The total bill for the procedure was $2,100.80.
I received a billing statement from Sacred Heart for $951.80 for a procedure performed on. Hospital is billing me two years later alleging unpaid. Received a bill for a procedure performed in 2019. ******** If you have any additional questions, please contact Customer Service at 90. I hope this information is helpful to you and Ms. ******** willingness to share her experience that we have the opportunity to improve the services we provide. Thank you for bringing these concerns to our attention. This is the current status of the patient’s account: There was a payment of $261.57 that posted three times, but two of the incorrect payments were reversed. They received no response from the patient. Client Relations called the patient three separate times and left voicemails each time. The customer service and billing department had still not received the patient’s EOB as of November 21, 2022. The agent gave the patient the support web address to send their EOB to so billing could attempt again to explain where the adjustment took place. On November 3, 2022, the patient disputed the balance stating they were not sure where the $568.98 adjustment originated. On October 14, 2022, the billing department noted there was no denial from insurance. Per the review, there was no remit on file, but they clarified the patient’s balance was $1481.08. On October 8, 2022, the patient emailed this same concern to customer service and an agent submitted a request for the billing department to review the balance adjustment. The agent advised the patient to follow-up with their insurance.
The patient stated the balance was $1895.36 and was adjusted to $2265.79, a difference of $568.98. On July 5, 2022, the patient called customer service because they received an email about the adjustment of the balance. ******** I have outlined below findings from the review of the account: I sincerely apologize for any frustration or confusion this has caused Ms. I have had an opportunity to partner with Patient Accounting, R1, who has reviewed the account in full. The representative that I spoke with today stated that they do not have a copy of my EOBs on file." I have contacted the hospital through their customer service email service and I have not received any reply. It has been fourteen+ business days and this has not been removed. I have asked for it to be removed from my account, and they said they would escalate this and remove it from the account within 10 business days. The employees in the finance department are telling me that they cannot find the reason for the cost but I still have to pay it.
ASCENSION SACRED HEART VERIFICATION
I have not received denials from my insurance company, I have checked for updated EOBs and there is no verification of this charge. I have received a new charge of $568.98 added to my bill and Ascension cannot verify why this charge has been added to my account. I have made payments monthly and punctually. "I am utilizing a payment plan through the hospital to pay off the hospital bill incurred with the delivery of my son two years ago. The outline of this concern is as follows: May I obtain from all Your loving kindness the grace of having my name written in Your Heart, for in You I desire to place all my happiness and glory, living and dying in bondage to You.I am writing in response to the BBB letter dated Novemaddressed to **** ******** The letter is in regards to patient ********* *******. Remove from me all that can displease You or resist Your holy will let your pure love imprint Your image so deeply upon my heart, that I shall never be able to forget You or to be separated from You. O Heart of love, I put all my confidence in You, for I fear everything from my own wickedness and frailty, but I hope for all things from Your goodness and bounty. I therefore take You, O Sacred heart, to be the only object of my love, the guardian of my life, my assurance of salvation, the remedy of my weakness and inconstancy, the atonement for all the faults of my life and my sure refuge at the hour of death.īe then, O Heart of goodness, my justification before God the Father, and turn away from me the strokes of his righteous anger. This is my unchanging purpose, namely, to be all His, and to do all things for the love of Him, at the same time renouncing with all my heart whatever is displeasing to Him. I give myself and consecrate to the Sacred Heart of our Lord Jesus Christ, my person and my life, my actions, pains and sufferings, so that I may be unwilling to make use of any part of my being other than to honor, love and glorify the Sacred Heart.
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